Billing
Bill it while you’re standing there
Parts and labor go on the job as the work happens — from your ESC catalog, at your prices, off the truck they actually came from. The invoice is built before the tech leaves the driveway.
Bill as you go
Every hour between using a part and writing it down is an hour of margin leaking away.
The old rhythm is end-of-day: a tired tech reconstructs four jobs from memory in a parking lot. What gets forgotten is never the expensive part — it’s the six fittings, the solder, the second trip. That’s the margin.
- Add the part when it comes out of the van, not six hours later.
- Every line stamped with who added it and when.
- Lines from earlier visits stay visible, so a multi-day job accumulates properly.
- The office sees it immediately — they’re not waiting on a phone to come back to the shop.
Billing stays open after the tech finishes their visit, on purpose. Finishing the trip is not the same as finishing the paperwork.
Billing, from the job.
One tap to add.
Who added it, when, off which truck.
Your parts, at your prices
- Your ESC catalog — thousands of items, searchable by code or description, cached on the phone so it opens instantly.
- Your price levels. A customer on Price A gets Price A. The tech doesn’t need to know which, and can’t get it wrong.
- Quantity, price and the warehouse it came from, on every line.
- Add a note to a line when the part needs explaining.
Because it’s your real catalog, what the tech bills is what your office expects to see — no free-text “misc part $40” lines to decode later.
Search the catalog, not your memory.
Labor without the math
- Your labor codes, straight from ESC — straight time, overtime, after-hours, whatever you’ve set up.
- The tech picks the code and the hours. The rate is already right.
- It reads back plainly on the invoice, so the customer conversation on site is an easy one.
The clock on the job tells you what really happened; the labor line tells you what’s billed. Keeping those two things separate is deliberate — some of what a tech does isn’t billable, and pretending otherwise is how invoices get argued about.
Pick the code. The rate is already right.
Van stock
Every truck is a warehouse. Most shops have no idea what’s in theirs.
- See what’s on this truck — on-hand quantities for the warehouse the tech signed into, browsable by category.
- Billing a part off the van moves it off the van. The count stays honest because it’s a by-product of the work, not a separate chore.
- A tech who signs into a different truck sees that truck’s stock — they pick their warehouse when they sign in.
- Stop the “do we have one on a truck?” phone-around before anybody drives to the supply house.
Van stock that’s a maintenance job gets abandoned in a month. Van stock that updates itself because the tech billed the part survives.
What’s actually on this truck.
By category, for finding things fast.
The invoice, before they leave
Parts and labor, grouped by day, with the totals — reviewed on site instead of reconstructed at nine at night.
- Today’s lines and previous days’ lines shown separately, so a long job is readable.
- Who billed each line and when, on the line.
- Running totals as the tech works.
- The customer PO number carried on the header where everyone can see it.
When the tech finishes a visit, ServiceProof asks one question first: is all the billing on this job? Not a nag — a single, well-placed reminder at the only moment when fixing it is easy.
Grouped by day, totaled as you go.
Parts and labor, one list.
The number, on site.