Your team
The crew talks about the job, on the job
Your team gets chat rooms tied to a specific job, an AI that answers questions about that job, an on-call schedule everyone can see, and a company directory with one-tap dialing that works without signal.
Chat about the job
Right now your job conversations live in personal text threads, and that creates three problems.
- Nobody can find them later, especially the person who takes over the job.
- They’re on a phone you don’t own, and they leave when the tech does.
- “That one on Katy Freeway” isn’t a job number, and half the thread is spent working out which job anyone means.
So every chat is tied to a job
- Start a chat about a job number and the room is tied to that job.
- The crew on that job is already in the room, so nobody has to be invited or remembered.
- Pull in the estimator, the warehouse or the billing clerk when you need them.
- An unread badge in the header keeps a message from sitting unseen for six hours.
- Use group chats, one-to-one messages or a company-wide thread, whatever the moment needs.
Type a job number to open its chat room.
Ask about the job
The history is already in ESC. The problem has always been reading it on a phone, standing up, with somebody waiting.
Ask in plain words and get a plain answer: an overview of what this job is, what’s happened on it, what the notes say and where it stands.
- Catch up with one question when you inherit someone else’s half-finished job.
- Before you walk in, find out what was done last time and whether it held.
- In the office, get a clear answer when a customer calls asking where things stand.
It reads the same job data your team can already see, and it doesn’t make guesses about your business. It’s a faster way through information you already own.
Ask it the way you’d ask a colleague.
Who’s on call
Most shops run the on-call schedule on a whiteboard, a group text or someone’s memory, and all three fail on a Sunday.
- Schedule whole teams as well as individuals. Put a crew on call for a week or a date range, and one tap fills a full week.
- Everyone can see it. A tech wondering whether they’re on this weekend can just look.
- The app shows you when you’re on call. A green ON CALL badge appears in the header for whoever is carrying the phone right now, and doesn’t appear when you’re not.
- Names link to numbers. Tap whoever is on call with you to open their contact card.
- The office manages it. Only dispatchers and office staff can change the schedule, and that’s enforced in the database rather than by hiding a button.
It opens on your own schedule first, since that’s what most people are checking.
It opens on your schedule first.
Pick the team, dates and a note in three taps.
The office sets up each team once.
The company directory
Everyone in the company is in the directory, with every way to reach them one tap away.
- Work and personal numbers are clearly labeled, with tap to dial, tap to text and tap to email.
- Search by name, role or employee number.
- Message a colleague in the app straight from their card.
- It works with no signal. The roster is stored on the phone, so a tech in a basement can still find the warehouse’s number.
The office controls who appears and what shows, so a new hire is in everybody’s phone the day they start, and someone who leaves is removed the day they go, without anybody updating a contact list.
Everyone in the company, with their role.
Work, personal and email, one tap each.